Hikvision IVMS-4200 - Stream is Encrypted. Hikvision DS-7600 CCTV system remote access via IVMS-4200 software fails with following error. Stream is encrypted. Please go to the Modify Camera interface to set the Encryption Key and restart live view.
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This goes towards the costs of hosting and running this website and does not cost you anything extra. Thanks for understanding! Also note that Hikvision and Dahua do not consider certain platforms including Amazon as an authorised seller, so we recommend who are authorised resellers of Hikvision and Dahua products. Hi Larry,If you use EZVIZ cloud P2P you will not need port forwarding at all. That’s the advantage of using the EZVIZ option.Coming to your issue, it seems you are unable to log into your EZVIZ account. I assume you created the EZVIZ account through the iVMS-4500 HD app itself (under the cloud tab)?
If so, there should be a ‘Forgot password’ option within the app, try resetting your password first. If you created the account at the EZVIZ website , see if you can login from your computer. You want to make sure you are using the right account name and password.If none of this works, try creating a new account at, then add your camera either using the auto-scan or by using the camera’s serial number. Of course, first make sure that you have followed all the steps in the article other than the port forwarding part. Hope this helps,Cheers. HiThank you for your really valuable help.
I am now able to log in successfully. When I touch the + sign right side of screen I come up with a camera view and when I tough the little box with the stroke through it I come up with a screen which asks for a serial number (9-bit) then says search. I have not entered the serial number yet because I am waiting on the installing technician to give them to me.
I could not find autoscan. Will I be able to put in more than 1 camera-I have 6.Cheers Larry. I did not try to sort things out yesterday-we had 41.7 degrees. You may not believe this but I have spent about 20 hours sorting this out. Here is where I am at-When I press live view I can see all my camera actions When I move down toWhen I move down to Devices I am presented with a diagram of a recorder and my name “Larry” When i press this I get a screen which says” Device Management”.
This has my ip address port number user name etc.When I touch the + I get a small screen with -Manual adding,scan qr code Wi- fi configuration and on line device.When I go to alarm, I am presented with a screen which says at the bottom-set alarm notification. When I touch this I have a screen with a diagram of a DVR followed by my name and a slide button which says -not supported by this device.Picture and video does not do anything.EZVIZ screen.
I have logged into this successfully and a camera screen pops up with a red line going through it. I have tried putting this up to the bar code on my cameras to no avail. I then press the little screen with the pencil going through it and a new device screen pops up.I put my serial number and it says “this device does not exist”I am really frustrated because I am about to go on leave and everything is ok from looking at the cameras but the push alarm does not work.
Has it worked for anyone else. I would really value your assistance with this one.Regards Larry. At first thanks for the helpfull guide.i have an issue with the push option since months.and just couldnt fix it.tried with different cameras and firmware. Its like this:i can receive push for motion alert.but not for intrusion and line cross.
Strange thing is that i Can receive emails for those.so the cam sees the event.all ports are open. Background app is enabled. Used admin account. Can watch on phone live view. Alarm option in settings is enabled.also opened port 554What could you suggest me?
Waiting for ur reply. Hi Ozcel,Did you manage to resolve the issue with “line crossing” and “intrusion detection” not receiving push notifications?For a while i was able to get push notifications of lc&id, but after a while i noticed they weren’t firing anymore. I guess with fiddling with network or settings i managed to break this functionality. But i would really like to receive push notifications.I noticed that in the log of the camera the events are being logged, but don’t get pushed to ezviz or my iPhone. I did select “triggerchannel” and “notify surveillance center”.If you were able to resolve the issue Any help would very much be appreciated. Hi Ozcel and VueVille,I posted a message earlier about the push notifications not working with Line Crossing detection. I’ve found a setup which does work.I tried the following setups:.
(Not working) Ezviz IOS App with Ezviz connection to device. (Not working) iVMS-4500 IOS App with Ezviz connection to device. (Working) iVMS-4500 IOS App with HiDDNS connection to deviceI’m using this cam: DS-2CD2032F-IW20160311CCCH, V5.3.0 build 150513My conclusion is that Ezviz does not support the LC & ID detections. Which is a shame as Ezviz feels as a more user-friendly way of setting up the device. HiI have downloaded the iVMS-4500 HD Lite app for iOS and have added my device using the Cloud P2P menu option. I can see the different camera’s using the live view but I can’t set the push notifications because I don’t see the camera’s in the Device menu and when I select the Alarm menu option then Set Alarm Notification my device is not shown.I’ve also tried using the Hik-Connect app and get push notifications on one camera but not on three others despite the configuration being the same.Any help on either app would be appreciated.Many thanks.
My problem is a bit different.I get the notifications to my iphone (in the iphone notification screen or lock screen). But when I go into the alarm section of the IVMS-4500 app, nothing is listed there.So I have to go back to the notifications screen, click on the notification, and the the IVMS app opens and it now appears in the list. I have to repeat this process for every notification in order for it to push the event to the app. If I have many notifications, it can be a very long, frustrating, and unnecessary process.I have tried contact Hikvision support – but they just send me the instruction manual, which did not actually address the issue at all.Has anyone else oem across this?
Anyone found a fix?Thanks. Hi, i have the same problem like many others, tried to get notified by a DS-2D2142FWD-IWS with newst firmware but only motion detection works with EZVIZ.
For an outdoor camera, motion detection is far too unspecific so i wouldnt use it at all. All other alarm types (region, line crossing, alarm I/O) do not do anything here. Actually, EZVIZ just activates the motion detection on the cam when setting push notifications to enabled, thats it. But there was also an IFTTT EZVIZ plugin, which knows all the other alarm sources. But say what, this doesnt work neither on e.g. I propose Hikvision needs to rework this very soon. I will run a final test with recommended cloud P2P settings, and restart all related devices (cam, WLAN router, cellphone, ), thumbs pressed (but i do not believe this will change anything, i run too much tests).
This example shows how easily a professional solution can turn into chinese crap as the digital revolution moves forward. Today, people want to receive push notifications from their security equipment utilizing the device capabilities and it needs to be working.
![P2p P2p](/uploads/1/2/5/6/125613339/634974512.jpg)
Hi,Ive been trying, and failing, to get alarms working on my IVMS-4500 app.I only added my cameras to the Hik-connect.com site to see if I could get push alarm notifications working this way, and I now instantly receive them on the hik-connect app, so i know that it is possible (thought it might be a firmware/software issue)I would rather get them through the ivms-4500 app because of its user interface but have failed so far to be able to activate them. Whenever i toggle the alarm slider across in the iVMS-4500 app, it keeps saying connection failed.All my cameras are ported and are visible LIVE (even before using hik-connect.com) via the iVMS-4500 app, email notifications work, playback works live, EVERYTHING is fully functional BUT alarms via iVMS. And considering the alarms work through the HIKCONNECT app, then it must be possible, and must be some configuration I’m missing.any guidance would be greatly appreciated.
This guide, How to Use Hikvision Hik-Connect in iVMS-4500, is updated in Sep 2019. You might find the guide of helpful in understanding the basic operation of iVMS-4500 before reading this guide.
If you want to find out how to access to Hikvion DVR/NVR/IP Camera from PC, please refer toIf you want to use the Hik-Connect P2P Service on the new Hikvision's Hik-Connect App, please refer to What is Hikvision Hik-ConnectHik-Connect is free P2P service provided. The purpose of the service is to allow your mobile devices or PC to easily communicate with Hikvision products, such IP Camera, NVR, DVR, etc.P2P, or Peer to Peer is a network protocol used by IP devices and software application to establish the communication without the need to do any port forwarding at the firewall. In addition, Dynamic DNS will not be required either due to the nature of peer-to-peer connection.
How to Use Hikvision Hik-Connect in iVMS-4500If you have purchased the, and would like to find out how to use Hikvision Hik-Connect in iVMS-4500, you can refer to the below step-by-step guide with the screenshots to set it up. Let's get started now! Download the iVMS-4500Get the iVMS-4500. Go to the 'App Store', or 'Play Market', download the app: iVMS-4500. These are the links:; 2. Enable the Hik-Connect Service at the Hikvision's DeviceBy default, the Hik-Connect service at all the Hikvision's products are turned off. You will need to turn it on before you can use it.
We will use as an example to show you how to enable the service.Login the IP Camera with the web browser (If you don't know how to do that and if you are our existing customer, please to get support). Go to 'Configuration' - 'Network' - 'Advanced Settings' - 'Platform Access'. Tick the 'Enable'.
Set a verification code as instructed. Please do remember the verification code you have set, as we are going to need it in a while. When you have done the setting, click 'Save' to effect the changes.3. Register or Login to Hik-Connect ServiceOpen your iVMS-4500 on your iPhone or Android Phone, click the top left corner, followed by clicking 'Hik-Connect'.You will see the login page of Hik-Connect service. Click ' Login'.If you have registered, please login here; if you haven't registered with the service before, click 'Register' to register an account by following the onscreen instructions.4. Add the Hikvision Device to Hik-ConnectAfter you have logged in the Hik-Connect service, you will need to add your Hikvision Device to the Hik-Connect to start using the service.
Click the '+' icon on the top right corner. You will see the barcode scanning function now, just scan the barcode of the Hikvision device to add it to the Hik-Connect service. Alternatively, you can also manually add the serial number.Now you should be able to see the serial number of the Hikvision device you are trying to add. Click 'Search' now. Once you can see the device's model number with the serial number, that means your Hikvision device is already available to be added. Click the '+' icon now.You will now be asked to enter the verification code - this is the code you have set in Step 2. Enter it now.5.
View the Hikvision Device in Hik-Connect with iVMS-4500After you have entered the correct verification code, you will see the list of the Hikvision devices which are already in the Hik-Connect service. Click the device nowClick ' Start Live View' to watch the live view.
You will now be asked to enter the verification code again. Please do it now.All good!
Now you can watch the live view of the Hikvision Devices via Hik-Connect! In this case, don't worry about changing the internet router or setting up the DDNS, the Hikvision IP Camera, DVR, or NVR will simply be in the plug-and-play mode now.If you still face any issues with the setup of Hikvision Hik-Connect and if you are our customer, please for the free support.Want to install Hikvision IP CCTV Camera or Hikvision HD-TVI CCTV Camera for your home or office? Browse various types of! IP camera is the most reliable and accessible invention for foolproof security. Due to this invention, the surveillance system has become more reliable and secure. This technology has enabled you to connect the CCTV camera to the network. Now you can view the CCTV camera videos through a network from any location.
Also allows you to record the video on network drive. In many cases, it has been noticed that the burglars took away the DVR after attempting criminal act. Even installing the, the homeowner could not be able to identify the culprits. The recording of the evidence could not made available too. In fact, the surveillance system was itself on the risk of theft. IP camera surveillance system has enhanced the security because now your video is safe on the network.The invention of IP camera has opened lots of options for the homeowners to monitor their home remotely.
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